Cedefop Handbook for VET providers
Quality assurance is important for accreditation and certification of studies and diplomas. However, institutions must also set up effective internal quality management for continuous improvement. This handbook focuses on the importance of internal quality management, specifically for institutions involved in vocational education and training. The handbook is meant to guide VET providers through a quality journey, based on the PDCA (plan-do-check-act/review) cycle, which underlies any quality management system (QMS). The handbook’s guidelines, advice and practical examples are taken from 20 successful providers of initial, continuing or sector-based vocational training.